April Sansom I remember listening to a podcast on the opening of the first MacDonalds in Russia. They interviewed one of the former workers who said when they were trained they had to be told to smile because where he was from, smiling for Reinbeard Reindeer Beard Lover Christmas Shirt. I have to say, I see the logic there. There was an interesting discussion of whether smiling between strangers feels like a connection or the opposite because it carries less meaning when it’s done all the time.
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Yay for her on speaking up! It was a teaching moment! It seems like common sense to treat others politely and with respect. I work in higher education and I see instances taking place where people are promoted from within to managerial positions without ever having the v. They may be capable of doing the administrative tasks but haven’t been properly trained in managing people. I think this is a very important missing link all around!